Please visit our knowledge base to resolve most issues. If you cannot resolve your issue, submit a ticket and we will respond as soon as we can. If you received your AMD StoreMI software from AMD, please contact AMD directly for support.
|General FAQs||Compatibility FAQs||Configuration FAQs|
|User Guide||Quick Start Guide||Shop FuzeDrive|
FuzeDrive is Real-time Tiering software with Machine Intelligence.
The result is you get the performance benefits of your fast storage and the combined capacity of both the fast and capacity drives. Since it is fully automated, you do not need to worry about manually moving data between 2 drives.
FuzeDrive uses your SSD as the primary drive while Cache uses your SSD to accelerate a slow HDD. FuzeDrive uses your SSD (fast drive) as primary storage, so it reads and writes directly to the SSD.
Active data remains there permanently until something more active is promoted to the fast tier. The AMD version of FuzeDrive supports up to 128GB SSDs, so it is more than adequate for storing all your active data. Data that is not active, is moved to the capacity storage (usually HDD) only if more space for active storage is needed.
Cache temporarily moves active data into the SSD, but the data in the cache is flushed on a regular basis. Due to architecture constrictions, caches tend to be limited in how large they can be, and the capacity of the cache is not added to the capacity of the volume.
You can only tier 2 drives into a single FuzeDrive. There can only be 1 FuzeDrive in a system.
FuzeDrive Version 1.5.x supports desktops
FuzeDrive supports both Intel and AMD Ryzen/Ryzen Threadripper Processors/Chipsets:
(1) Capacity beyond supported capacity will be available as a separate partition
How to tell what CPU you have in Windows 10:
Go to settings > System > About and it is listed under device specifications where it says processor. Alternatively, open task manager and click more details. Then go to the performance tab and click CPU and it should show it in the top right.
If converting an SSD or NVMe boot drive that is larger than 128GB, additional steps are required. See the section Expand the Capacity of an existing SSD Boot Drive for additional information.Check the following prior to upgrading your system to FuzeDrive:
Of course, these are only three simple scenarios to illustrate the benefits of FuzeDrive. The software is also able to utilize OptaneTM (advanced 3D Xpoint) and NVMe SSDs for incredible boot times and speedy transfers, and large mechanical hard disks for giant capacity. The bottom line is, Enmotus FuzeDrive™ delivers an incredible combination of storage speed and storage size.
FuzeDrive works by intelligently moving data based on usage patterns back and forth between two different kinds of media, creating a mixed storage media virtual disk that costs significantly less than buying a large capacity SSD, which offering similar performance benefits. RAID stripes data across several similar sized and types of disk drives or SSDs allowing data to be read or written simultaneously to several devices in the RAID disk set in parallel. RAID can also mirror data to identical drives for redundancy purposes or use more advanced parity schemes to support one or more drive failures.
No. FuzeDrive only works with small chunks of block level data and does not work with files or user data. It does not record any personal information.
The warranty is 90 days, as outlined in our End User License Agreement (EULA)
Read this FAQ carefully as you may be able to solve issues based on information here. If not addressed here, and you have purchased a license from the Enmotus website, please fill out a support request. This form can be accessed on this web page or by selecting this link Support
Refunds are availalbe for 30 days after purchase. Please submit a refund request on our support portal Please include your order number.
If you received this software as a bundle with a system you purchase from a PC vendor, please contact that vendor.
Always backup your data as a good habit when using any computer or installing new system software or hardware.
If you are adding an SSD to a system with an HDD, the system will perform at SSD speeds. If you are adding an HDD to a system with an SSD, the system will continue to perform at SSD speeds, but you will enjoy the added capacity without needing to manually manage data across both drives.
After re-booting the system at least once, the blocks will be promoted to the Fast Tier and your OS/System will load more quickly compared with a Hard Drive alone.
FuzeRAM is an optional RAM Cache that uses 2GB or 4GB (Depending on version) of your systems DRAM as an additional caching layer on top of your FuzeDrive. It is intended for accelerating read intensive applications.
FuzeRAM requires a minimum of 6GB of system DRAM. Results are highly dependent on your application and operating environment and you are encouraged to experiment by turning it on or off to see if it helps your particular environment.
To see the immediate effect, you can also try benchmark applications such as CrystalMark, which can show the benefit with and without the RAM cache turned on or off. Note, you can freely turn the RAM cache on and off without rebooting your system.
We do not offer a trial version of the software
No. The License for FuzeDrive is only to be used on one computer.
Please fill out the press form and include your full name, job title, publication, and the country in which you are based. We will contact you or your editor
Yes. A good use case would be either an Optane or NVMe SSD for the performance tier and a SAS/SATA SSD for the capacity tier. This would be a very
Yes. FuzeDrive is derived from the Enterprise Server environment and has been certified by Tier 1 OEMS, and is certified by Microsoft.
IMPORTANT NOTE: it is always advisable to backup data regularly in case the physical device itself fails.
The same occurs if you pull out a regular non-FuzeDrive boot drive while it is running or it experiences a hardware failure. The system will crash (or appear sluggish if the drives are degrading slowly) as it can no longer access portions of the disk it needs to operate.
We are continuing to develop and enhance the FuzeDrive product and expect to add support for redundancy over the next year. Please check back regularly for updates.
FuzeDrive works with most Flash and HDD drives and is compatible with the latest processors from Intel and AMD.
FuzeDrive Desktop supports both Intel and AMD Ryzen Processors/Chipsets:
All commercially available industry standard small and large
Yes. Optane hardware can be used as the Fast Tier of a FuzeDrive but the FuzeDrive does not work with Intel SRT
You can give more information about
You can give more information about
No. This version supports SATA or NVMe direct attached drives only.
FuzeDrive supports up to 1TB Fast Tier (SATA SSD or NVMe), depending on which version you purchased. The remaining capacity will be mounted as a standalone virtual SSD device. If the SSD is larger than 1TB, then the rest of the SSD will appear as a separate data drive which may be formatted as a separate volume e.g. D:.
Yes! For example, you can increase the size of your 128GB SSD boot drive to 1TB or more by adding a 1TB or higher hard drive and expanding the capacity of your boot drive.
My OS is on my SSD. Can I add a hard drive?
Not at this time, but support may be available in the future
Yes However, secure setup or converting your existing secure boot disk drive may require additional expert steps. See your system documentation on how to support secure boot for your particular system.
Both legacy and EFI systems and boot drives are supported.
To ensure full support for hibernate and crash dump, all devices must be attached to the same physical motherboard controller. For hibernate to work in multiple controller setups (e.g. NVMe + SATA HDD), at least one of the devices must be attached to the SATA controller the Enmotus AHCI driver is installed with. Sleep typically works with any combination.
Not at this time. Enmotus is currently exploring support for Linux and will announce support when ready.
The Enmotus software does not itself support encryption. However, it does work with most operating system level (e.g. bit locker) or storage device based encryption schemes.
Our software acts at the level underneath the file system at the block layers just like an SSD or HDD driver. All of the security aspects occur in layers above our software. We are a block level translation device that only acts on commands and relocates fixed blocks of data, so we have no exposure to nor introduce any additional security issues. We also support secure boot with signed drivers from Microsoft.
RAID mode is not supported by the Enmotus software. The system will need to be converted to a standard AHCI SATA based bootable system before FuzeDrive can be installed and configured.
No, the consumer (PC) version o
You can give more information about service, abour your company, and policy. You can give more information about service, abour your company, and policy.
You can give more information about service, abour your company, and policy. You can give more information about service, abour your company, and policy. You can give more information about service, abour your company, and policy. You can give more information about service, abour your company, and policy. You can give more information about service, abour your company, and policy.
See Advanced Setup Guide
See the Quick Install Guide. (Go to the Disk Manager, click on the FuzeDrive and expand it to fill the rest of the space.)
Yes, However, if the C: (boot) and D: (data) volumes are on different disks AND you wish to use the existing drives without adding a n
No, we simply accelerate or expand capacity boot or data drives. We recommend a separate backup utility. Always backup your data as a good habit when using any computer.
Once installed, you cannot remove any of the drives as the FuzeDrive will no longer function. Both drives are required. If wishing to remove just the SSD (fast device), use the "Move All Data To Slow Media" function of the FuzeDrive utility as described in the Quick Install Guide.
Yes. It is automatically installed when FuzeDrive is installed.
Defragmenting a tier is not recommended. In addition to thrashing the SSD component unnecessarily, the tier's LBA is not linear with the physical disk (think like RAID), so defragmenting the HDD component isn't going to accomplish effective optimization. Tiering itself is an optimization technology.
Yes, TRIM is supported when there is an SSD in the mix.
Read this FAQ carefully as you may be able to solve issues based on
CHKDSK is a built in Microsoft utility for checking that a disk drive has no file system errors. Open a Command Line or Powershell Windows and type >
No, during the running of the benchmark, you may be exceeding the capability of your power supply. Please refer either to the PC vendor from whom you purchased the system or read the motherboard’s and NVMe drive’s documentation for recommended power supplies for different configurations.
Follow the normal procedure for backing up a drive using a new/larger drive than the FuzeDrive and/or a USB backup drive with a larger capacity than the FuzeDrive. Back up the entire drive using your favorite Backup software, replace the drive and restore the backup image back to the standalone new replacement drive. Make sure it boots ok. Using the FuzeDrive utility, delete the previous FuzeDrive (or open up an Administrator Command Line and type ecmd --delete_all). You should now be able to recreate the FuzeDrive.
Use the Remove Acceleration feature of the FuzeDrive utility.
Changing the size of the fast or slow media is not directly supported. If you wish to change the SSD or NVMe device (the fast tier device), use the "Move All Data To Slow Media" feature of the FuzeDrive utility, replace or add a different SSD (can be a different size, smaller or larger than the original), re-run the FuzeDrive utility and re-run Accelerate My Bootdrive.
See the Quick Install Guide
The system will automatically select the correct devices